Last updated: 1 July 2026

Responsible Raffling

At Quantum Dispatch we want entering raffles to stay fun. For the vast majority of people it is a bit of excitement, but for some it can become a problem. This page explains how we promote safer play and where you can get help.

Note: This is a template example. Ensure the tools described below are actually available on your live Platform and reflect current Gambling Commission requirements.

1. Staying in Control

  • Only spend what you can comfortably afford to lose.
  • Set yourself a budget before you start and stick to it.
  • Never chase losses by buying more tickets than you planned.
  • Take regular breaks and don't enter raffles when upset or under the influence.
  • Remember that entering raffles is entertainment, not a way to make money.

2. Tools We Offer

  • Spending limits: set a daily, weekly, or monthly cap on how much you can spend.
  • Time-outs: take a short break of 24 hours to 6 weeks.
  • Self-exclusion: block access to your account for a minimum of 6 months.
  • Account closure: close your account permanently at any time.

To use any of these tools, visit your account settings or email [email protected].

3. Protecting Under-18s

You must be 18 or over to use the Platform. We carry out age verification checks and take a zero-tolerance approach to underage play. If you share a device with someone under 18, please use parental control software and keep your login details private.

4. Checking Your Play

Ask yourself the following questions. Answering "yes" to several may be a warning sign:

  • Do you spend more than you can afford on tickets?
  • Do you enter raffles to escape stress or low mood?
  • Have you tried to cut back but couldn't?
  • Has entering raffles caused arguments or affected your relationships?

5. Where to Get Help

Free, confidential support is available 24/7 from independent organisations:

6. Contact Us

If you have any concerns about your play or want help using our safer-play tools, our team is here for you at [email protected].